Fixed Route Service Provider
Reliable Fixed Route Services
We have successfully operated fixed route projects since our start in 1955. Today, we operate fixed route services in communities of all types and sizes across North America and in Puerto Rico.
Regardless of whether you operate in a small non-urban area or large city, we provide transit services that offer the level of customized fixed route service that your community needs.
First Transit is dedicated to offering transit systems that provide communities with safe, reliable, and cost-effective solutions to their transportation needs. Our fixed route experience includes traditional fixed route services, deviated or flex route services, shuttle, and Bus Rapid Transit (BRT) services, as well as transit management and multimodal contracts.
Our turnkey fixed route transit service packages are customized for each specific client, offering a comprehensive solution-specific approach to bus services. First Transit partners with transit agencies to manage and operate fleets ranging from just a few vehicles to more than a thousand, ensuring that we provide a customized transit operation that offers the “right-sized” experience to meet your needs.
First Transit has the experience to provide the highest quality public transit service to our shared customers – the ridership.
Our clients have seen measurable performance improvements at many locations shortly after First Transit began operations, including enhancements to safety, training, customer service, efficiency, employee relations, and customer/contractor relationships. These areas are the foundation of our longstanding client relationships.
“First Transit has been an efficient and cost-effective operator with a history of excellent performance, accountability and customer satisfaction.”— Client Feedback
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CITY OF PHOENIX
The City of Phoenix Fixed Route Services is the member agency within Valley Metro Regional Public Transportation Authority (RPTA). First Transit has operated the fixed route contract for the City of Phoenix since 2007. The 397-employee operation has a fleet of 167 vehicles. First Transit partners with the city to deliver on their vision of enabling people in Maricopa County to travel with ease using safe, accessible, efficient, dependable, and integrated public transportation services. In 2017 the City of Phoenix and First Transit renewed their partnership for seven more years.