Thank You For Your Partnership: Committed To Our Customers
COMMITTED TO OUR CUSTOMERS
Throughout our operations, we keep our customers and the communities we serve at the heart of everything we do. In late 2019, we created the Safe Wheels program to assist passengers in need of new mobility aids.
Our vehicle operators are the eyes and ears of our communities. Through Safe Wheels, our operators are able to identify a need in the community and address it. This year, our vehicle operators across North America provided 57 mobility aids to passengers.
"I am proud of the work our team is doing through Safe Wheels. The success of the program is really a testament to our vehicle operators, who keep our passengers at the heart of their service," said David Perez, First Transit Vice President of Safety. "Every nomination means our operators have made a difference in the life of a passenger, even after they have left the vehicle."
The Safe Wheels program would not be possible without our partnerships. To date, First Transit vehicle operators have provided 125 mobility aids to passengers across the U.S. and Canada.