Shuttle Experience

First Transit is the single largest provider of shuttle services in the nation, more than 20% of our contracts are shuttle bus operations. Our current shuttle customers include private companies, retirement communities, airlines, airports, universities, and rental car companies.

First Transit is successful at forging strong, collaborative partnerships with clients because we align ourselves with their missions, visions, goals, and expectations for a high-caliber shuttle system and customer service. We will embrace practices and procedures that have been successful and contributed to the many accomplishments we have seen in the operation of shuttle systems.

shuttle-icon@2x 20% of Clients are Shuttle Bus Operations
Airports 12 Airport Shuttle Locations

Passenger Experience

First Transit understands that our primary responsibilities are to our customers; both the clients we serve and our passengers. The transportation system will not only connect your passengers with their destinations but will become an integral part of your overall culture.

First Transit will work with you so that your shuttle services adapt to the changing needs of you and your passengers. We will develop a custom solution that fits your ground transportation needs.

Campus

Campus
shuttle-icon _pink@2x 33 Dedicated Campus Transit Systems
transitmgmt-icon-1@2x 7 Years average time with First Transit
shuttle-icon@2x 800+ Buses in Service
fixedroute-icon_pink@2x 15M Annual Miles

First Transit, as the undisputed leader in university transportation solutions, has extensive experience in operating campus and public transit systems at 33 colleges and universities across the United States. From campus transit systems with just one vehicle up to 60 shuttles, we run transit systems for university clients of all sizes.

First Transit has more dedicated campus transit operations than any other provider. We are proud of our long tenure with several universities/ colleges—with nine institutions in successful partnership with First Transit for ten (10) or more years including our longest-standing partnership with Emory University—since 1994.

Services

The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.

Jeremy Brown
Director of Business Development
Universities and Shuttles
CASE STUDY

SUCCESS STORY: T LINK, UNIVERSITY OF TENNESSEE

The University engaged First Transit, its provider for its on-campus fixed route service, to expand its current transportation network. We worked with our technology partner TransLoc to implement an on-demand campus transportation service, the T Link.

Continue Story

Why First Transit?

With First Transit, you will have nearly seven decades of experience and professional skills to put to work for your transportation service. That includes the insights gained from operating and managing shuttle and transit services across North America, and around the world.

cost savings icon
Cost Savings

Whether it's labor, fuel, equipment, facilities or innovative technology, we can help make your system more efficient—and effective. No matter where you are, our coast to coast service and global buying power ensure you’ll save—whether you upgrade your existing buses or have us provide new equipment for your shuttle bus needs. This sets free needed capital for you to invest in your other vital programs and facilities.

safety_icon
Trusted Provider

First Transit is the single largest provider of shuttle services in the nation, more than 20% of our contracts are shuttle operations. Our current shuttle customers include private companies, retirement communities, airlines, airports, universities, and rental car companies.

tech_icon
Innovative Technology

Our customized systems—such as computerized routing, GPS, automated tracking, passenger counting, onboard wifi and more—will optimize routing, tracking and productivity; and, could even reduce the number of buses you need to run your system.

green_icon
Sustainability

Transportation is, by nature, a green initiative. In that spirit, and in support of our clients’ sustainability goals and green initiatives, we are constantly looking to provide solutions that protect our environment. These include the implementation of innovative technologies, responsible vehicle maintenance and cleaning practices, and the use of alternative and sustainable fueled vehicles and energy-efficient equipment.

maintenance
Smart Maintenance

Our comprehensive preventative maintenance program works to avoid breakdowns and reduce costs through utilizing the LEAN methodology and a paperless approach to maintenance services. This approach to maintenance improves in the overall effectiveness by valuing organization and ending waste. Lean processes translate to a reduction in operational costs by targeting strategic areas and keeping vehicles operating longer. In turn, this means fewer service interruptions in your daily schedules—and fewer hassles for you, your staff, and your customers.