The Smartest Tech for Efficient Operations

First Transit’s technology solutions are centered on ongoing innovation. We implement proven technologies to offer immediate improvement and effective management of service at the start of our contracts. Our extensive experience runs the gamut of transit technologies, from mobile apps to every major transit scheduling software application in the market today including RouteMatch, StrataGen, Trapeze, and others.  

DriveCam Implementation 

First Transit currently uses DriveCam and DriveCam 3 in 65 transit locations. With a 10-year partnership, we’ve installed over 4,750 cameras in our nationwide fleet. Our company works with DriveCam to supply not only the digital event-based surveillance camera system, but also the driver behavior/fuel efficiency component of the new DriveCam 3. 

DriveCam’s behavior-based Fuel Management Solution is an innovative tool to improve fleet fuel performance. This program optimizes service efficiencies, reduces fuel costs, and promotes First Transit’s culture of safety in our daily operations. We have extensive experience in its optimal use, including coaching drivers to improve performance rather than its use strictly as a disciplinary tool. 

Using DriveCam has reduced First Transit's accident frequency by 69% and accident severity by 69% in just over a year. 

MI Dashboard

First Transit’s local management and regional/corporate support teams are better informed than ever, with close to real-time, detailed, graphical information on their locations at their fingertips. First Transit’s proprietary MI Dashboard collects operational data and displays Key Performance Indicators (KPIs) for local management, district managers, regional vice-presidents and senior management in a user-friendly interface.

Providing our managers with the ability to truly know the current and historical status of their operations allows them to address issues quickly and more completely. The MI Dashboard allows management to make better and more informed decisions on the day-to-day operations of their systems, as well as plan for long-term operational improvements.


First Transit firmly believes that proactive management of the paratransit scheduling system plays a critical role in successfully achieving performance targets. We recognize that the unique complexities of paratransit service require an efficient business plan and effective tools for managing service.

First Transit’s proprietary Info-Suite technology is imperative to achieving the goals of our paratransit service delivery plan – providing efficient, high quality paratransit service. The Info-Suite tools are spread throughout each area of service and functional department. Each of these tools are essential to the optimization, delivery, quality, and verification of paratransit service.

Our Info-Suite collection of applications was created to address and represent all aspects of service management, from the real-time review and performance of live service to the planning, reporting, and analysis behind each schedule.  Click here to learn more about Info-Suite.

Best-in-Class Expertise

The technology available when working with First Transit includes:

  • Automatic Vehicle Location (AVL)—Automatically pinpoints the geographic location of each vehicle and transmits information to our team
  • Computer aided dispatch system specifications
  • GPS and DriveCam technology—Tracks and records vehicle location, speed and direction of any vehicle at any time
  • On-board Wi-Fi capabilities—Internet access lets passengers work or simply stay entertained on board
  • Passenger and driver tracking—Radio frequency identification (RFID) technology monitors passenger entry and exit
  • Theft-Mate™ vehicle intrusion alarm system—An infrared security and safety system activates audible and visible alarms in the event of an intruder
  • Transit visualization—Online tracking systems give you real-time views of your routes, so you can ensure better passenger service
  • FirstBase—Our proprietary web-based predictive maintenance system tracks inspections and repairs
  • Operational reporting
  • Scheduling software

Such a wide-ranging use of information and on-bus technology lets us keep passengers safer while controlling costs. We think of it as working smarter.