Services

First Transit Services

Your best partner for safe and reliable transportation

First Transit is With You Every Step of the Way

The decision to contract your transportation services can be challenging. Think of First Transit as your transportation partner who will take care of the details – and bring unrivalled expertise in safety, customer service and cost efficiency. We provide a smooth transition of your staff, services and passengers.


JAUNT

JAUNT, First Transit’s new state-of-the-art app, integrates all mobility modes available to passengers in one customer-friendly platform.The Jaunt app unites any type of available transportation service, including both traditional transit modes and innovative transit services.
About JAUNT

Mobility

As a commitment to our customers, we are dedicated to utilizing technology to provide mobility options of all facets to the communities we serve through MaaS (Mobility-as-a-Service) and WAV (wheelchair accessible vehicle) technology.

About Mobility

Autonomous Vehicle

Shared autonomous vehicles are enhancing the future of mobility. First Transit is leading the way in the implementation, safe operation, management, and service design, of shared autonomous vehicle (SAV or shared AV) solutions on behalf of our customers and the communities we serve.

Autonomous Vehicle Service

Fixed Route

We have successfully operated fixed route projects since our start in 1955. Today, we operate fixed route services in communities of all types and sizes across North America and in Puerto Rico.

About Fixed Route

Paratransit

First Transit has provided paratransit services since 1985 - five years in advance of the passing of the historic Americans with Disabilities Act (ADA). Today, we manage the operation of more than 60 paratransit systems and an additional 25 with combined paratransit and fixed route services, offering millions of trips on an annual basis for passengers in every type of environment – from rural communities to large metropolitan areas.

About Paratransit

Shuttle

First Transit is the single largest provider of shuttle services in the nation, more than 20% of our contracts are shuttle bus operations. Our current shuttle customers include private companies, retirement communities, airlines, airports, universities, and rental car companies.
Shuttle Service

Transit Management

First Transit supplies outstanding management leaders to transportation systems throughout the United States and Canada. We provide a management team to deliver your objectives, you retain control and accountability for policy, fares, and budget.
About Transit Management

Call Center

First Transit is the only nation-wide transportation contractor with a dedicated Call Center Division. In addition to our many turnkey paratransit operations that include call center services, our standalone call centers employ over 350 people across North America.
Call Center Services

Maintenance

We take immense pride in our well-earned reputation for high-quality vehicle maintenance and maintenance solutions. Our commitment to enhancing the safety, reliability, and cost effectiveness of our operations are earned by taking excellent care of the fleets we service.
About Maintenance

Rail

Drawing on both international and domestic expertise, our rail division is a major rail network operator with over 30 years’ rail experience, currently managing, operating, and dispatching all types of railway including high speed rail, passenger rail services, hybrid, light rail, short and long distances, and streetcar/trolley.
About Rail