Transit drivers praised by a satisfied customer for exceptional service

Aug 16, 2018

Surrey BC Dain and Morteza

Our location in Surrey, British Columbia, operates Langley Community Shuttle for their customer, Translink. The location operates a fleet of 20 shuttle buses serving seven routes with a staff of 44 drivers. Many of these drivers have been serving the Langley community for more than 10 years.

Recently, a satisfied passenger, Clayton, wanted to share how pleased he was with two of the location’s drivers, Dain Friesen and Morteza Maleki.

“Without question, two of the finest drivers with customer service personality and duty to the job,” Clayton wrote in an email. “Seeing their daily interactions with customers is very pleasant to see.”

General Manager Scott Crinson wasn’t surprised to learn of this email. “I always appreciate hearing from our customers – especially when one of our drivers has made such a positive impression. I’m grateful to all my staff for the terrific work they do every day, and I’m happy to congratulate Dain and Morteza on a job well done.”

Thank you, Dain and Morteza, for your great work in showcasing our value of being Committed to our Customers.