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Vision and Values

Vision and Values

With the world’s population now exceeding seven billion and more people living closer together, the problems of congestion multiply and the need for creative transport solutions increases. At the same time, customers expect higher levels of service with greater efficiencies. First Transit is up to the challenge.

First Transit, Inc. supplies precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. For nearly seven decades, First Transit has hands-on experience with every facet of transportation operations, maintenance, and administration. As the nation’s leading provider of public transportation contracting and management services, we know transit.

First Transit understands transportation systems are the lifeblood of communities—and we work in partnership with customers to help our communities thrive. Our services open opportunities and experiences and help to create strong, vibrant, and sustainable local economies.
transitmgmt-icon-1@2x 350M Passengers per year
shuttle-icon@2x 335 Locations
19K Employees
paratransit-icon_pink@2x 64 Years in Business
fixedroute-icon_pink@2x 12K Vehicles Operated
AV---icon 37K Vehicles & Equipment Maintained

Our goal is to be the organization that provides mobility solutions to help people, and communities to prosper.

OUR VISION We provide easy and convenient mobility, improving quality of life by connecting people and communities.


OUR APPROACHGlobal in scale, local in approach

SAFETY PHILOSOPHYThink Safe, Act Safe, Be Safe.

COMMITTED TO OUR CUSTOMERSWe keep our customers at the heart of everything we do.

DEDICATED TO SAFETYSafety is always front of mind, it is our way of life.

SUPPORTIVE OF EACH OTHERWe trust each other to deliver and work to help one another succeed.

ACCOUNTABLE FOR PERFORMANCEEvery decision matters, we do the right thing to achieve our goals.

SETTING THE HIGHEST STANDARDSWe want to be the best, continually seeking a better way to do things.

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