First Transit’s proprietary Info-Manager software solution provides everything needed to identify inefficiencies, make well-informed operational decisions, and manage issues within your system. This specialized software ties directly with the technology solutions already in place including scheduling software, MDTs, IVR, and AVL - providing valuable operational information at your fingertips.
Among the many tools and features available within Info-Manager is a common theme: Productivity and Efficiency. The available tools within Info-Manager ensure service can be monitored and evaluated at every step of the Trip Lifecycle. Each tool is designed with the needs and expectations of an efficient operation in mind, working to align First Transit technology solutions with your business objectives and requirements.
First Transit’s Info-BI transforms how our managers access and interact with critical points of operations - allowing them to make faster, more informed and smarter decisions. This mobile solution drives efficiency in First Transit’s operations through the measurement and improvement of operations-based performance indicators. Info-BI provides our management teams with easy access to crucial operational information and important real-time KPI metrics such as:
- Service productivity
- On-time performance
- Missed trips, no-shows & cancellations (compared to total scheduled trips)
- Distance and hours
With interactive drill-down capabilities to the route level, First Transit management teams will have mobile access to almost any facet of service operations, anytime or anywhere.