Transit Management Services

Unrivalled Industry Expertise, However Large or Small Your System

Whether you are serving a small community, or a big municipality, a knowledgeable and experienced management team is central to providing safe, efficient, cost-effective transportation. But finding, developing and retaining such talent can be difficult.

Our transit management model means that you retain control and accountability for policy, fares and budget. We provide a management team to deliver your objectives.

By contracting with us, you get much more than just a manager. With five decades in the business and a nationwide footprint, we invest in identifying and developing talent, and put that to best use for you. Backing them up is an unrivalled network of expertise, information, best practices, support and training.

Each one of our transit management services customers can count on five levels of support:

  • A dedicated and experienced local management team.
  • A regional vice president to oversee the transit system and ensure customer satisfaction.
  • Experienced technical professionals who enhance transit system efficiency and effectiveness.
  • Value-added services that can help save money and gather relevant transit information for decision-making.
  • Access to a national network of customers and staff to share information and experiences – such as labor relations and maintenance best practices.

Regular calls, webinars, and training keep local managers up to date on best practices.

Count on First Transit for management expertise in:

  • Daily operations and service standards
  • Routes and scheduling
  • Fare structure
  • Budgeting, accounting, and purchasing
  • Safety
  • Equipment and facilities utilization
  • Marketing, advertising, and public relations
  • Administration of contracts for special transit services

"The City of Monroe has utilized the customer support staff, value-added services and network provided by First Transit. They have provided more than just an experienced manager. The network of managers and customers across the country provide a rich and diverse collection of experience that we can access at any time."

Mayor James Mayo
Monroe, LA

At First Transit, our goal is always to provide you with a custom solution to better serve your customers. Contact us to learn more.