“Transforming travel for those served by First Transit has often been referred to as a positive memorable customer experience."

© Copyright First Transit, Inc.
First Transit’s Transit Solutions Services provides assistance to transit systems and government agencies ranging from multi-modal operations serving major metropolitan areas such as New York, Los Angeles and Chicago to small operations such as those serving Monroe, LA and Gaston County, NC. Our firm pioneered the Comprehensive Operational Analysis model, initially for our client systems many years ago and has since broadened our consulting expertise to every functional area of public transportation operations, maintenance and administration. First Transit’s technical staff of professionals can assist in improving the quality and efficiency of your transit system in a wide variety of projects including:
  • In-Plant Quality Assurance Services for new buses
  • Bus Operator Monitoring (Secret Shopper) Services
  • Comprehensive Operational Analyses
  • Performance Audits
  • Special Route/Corridor Analyses
  • FTA Triennial Reviews
  • Maintenance Audits
  • Scheduling and Runcurtting Reviews
  • Paratransit Reviews
Let our professional consulting team assist you in making your good transit system great!

For more information please contact:

Ryan Minges
Director, Transit Solutions
Phone: (513) 419-3278
Email: ryan.minges@firstgroupamerica.com

"I commend you and your staff for the excellent bus line inspection work done on RGTA’s recent purchase of (30) Gilling buses. Throughout the build, the progress of each bus was closely monitored. We were kept informed through regular telephone calls and weekly reports that were always informative and timely."
– Charles E. Walker, Project Manager
Rochester-Genesee Regional Transportation Authority