Mobility at Your Service

We understand that managing the mobility needs of your community can be challenging. You need a specialized transportation partner who is caring and dependable, as well as efficient and cost-effective. 

You want First Transit.

Let us help you provide safe, high-quality and cost-effective paratransit services to your community. Our customized specialized transportation services increase safety, reliability and cost savings — all while addressing your community’s present and future needs. Each year, we provide state-wide and locally-managed paratransit services to more than 8 million passengers and call center support for more than 9.7 million trips.

What We Offer

First Transit’s customized services include:

  • Full service turnkey operations
  • ADA paratransit operations
  • Dial-a-ride operations
  • Flexible fixed route and route deviation
  • Professional management
  • Call center operations for reservations, scheduling, and dispatch
  • Proprietary vehicle maintenance information system
  • Coordinated transportation / brokerage
  • Non-emergency medical transportation (NEMT)

Why First Transit?

First Transit ensures that your passengers receive best-in-class service and care — and we put it in writing. Whether it’s on-demand, fixed route or scheduled service, we partner with you to manage your system’s unique operational complexities and ensure your passengers are on time and your budget is intact. No excuses. Safety, on-time performance, reliability, productivity and responsiveness levels are so important to us that they are written into the contract. We will meet the needs of your community and your passengers.

Our specialized transportation solutions can:

  • Reduce your parts and equipment costs through our global purchasing power
  • Increase your operational efficiencies with our proven programs and technologies
  • Improve equipment reliability with rigorous predictive and preventative maintenance programs
  • Enhance your management of daily operational and capital fleet expenditures with our fleet and KPI management tools
  • Meet your budget goals through our competitive pricing and performance-based contracts
Contact Us
 
Transit Authority of River City and First Transit: Creating a Superior Passenger Experience

Transit Authority of River City and First Transit: Creating a Superior Passenger Experience

By working with First Transit, TARC received not only an experienced partner, but new technology solutions to improve paratransit service in the Greater Louisville area.

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