ROCHESTER, N.Y. – A member of the First Transit team is being recognized as the Cengage Learning and Automotive Safety Excellence (ASE) Master Technician of the Year. Bryan Mitchell of Rochester, New York, earned the highest composite score on the ASE certification exams, the industry standard for automotive service professionals.
The Master Technician of the Year honors those who promote a culture of continuous service excellence within their companies.
“Bryan believes in doing everything to the best of his ability and is passionate about the customers he supports every day,” said Todd Hawkins, senior vice president of maintenance for First Transit. “His efforts to further engage others in this core value have helped us build upon our industry-leading maintenance processes.”
Mitchell began his career with First Transit in 2016 as a maintenance technician. He currently serves as maintenance technician for three First Transit operations in the Rochester area.
Mitchell is one of 50 technicians from across the U.S. that will be recognized at the ASE Board of Governors meeting in Concord, North Carolina, on November 16.
About First Transit:
First Transit, Inc. has 60 years of experience and is one of the leading providers of transportation contract and management services in North America, moving more than 350 million passengers annually. First Transit, Inc. provides operation, management and consulting for more than 300 locations in 39 states, Canada, Puerto Rico, Panama and India for transit authorities, state departments of transportation, municipalities, hospitals, universities and private companies. First Transit employs more than 19,500 dedicated transit professionals. For additional information, please visit FirstTransit.com.