First Transit manages the Regional Transportation District (RTD) in Denver, Colo. The RTD bus system offers services at more than 10,000 bus stops across eight counties in Denver metro area.
We recently received an email from a passenger who frequently uses the RTD JUMP route from Lafayette to Boulder, Colo. She wrote to tell us about her experience and to express her gratitude to the First Transit employees who went above and beyond the call of duty.
What follows is an excerpt of the email.
Supervisor John (Randel) Davis, pictured above, certainly “walked the talk” and demonstrated “committed to our customers”. He went above and beyond to ensure our passenger made her doctor’s appointment and in turn she was very satisfied.
Thank you Randel for all you do in living our values.